Article ID : 202009.49.297 | Open Access | doi : 10.46402/202009.49.297

Various New and Emerging Techniques in Marketing Analytics to Understand Better the Customer Dynamics



Ms. Tejaswini Aala
Submission Date : September 02, 2020 Publication Date : January 29, 2021


This paper examines the proper set of circumstances and potentialities arising from huge knowledge in selling, specifically on 5 major knowledge dimensions that area unit particularly knowledge touching on customers, products, time, location and channel. This paper tends to conjointly see that a lot of retailers currently adopting innovative technologies like IoT, AI, and Machine Learning that is remodeling their retail operation, bridging the gap that is in between on-line and in-store exploit and making a brand new increased client expertise and therefore the retailers are perceiving the requirement for knowledge analytics in retail as they're perpetually on the lookout on the measures that may facilitate them understand their customers, assess their customers’ purchase journey, to own an overall read of however well their campaigns area unit operating, seasons wherever their audience area unit the foremost active and therefore the most significant of all what proportion engaged their customers area unit and therefore the minor role of huge knowledge and prognostic sell through analytically will be ready to rise in significance, motor-assisted by new evolved sources of knowledge and large scale reciprocality techniques. Applied mathematical points mentioned embody a close specialize in the connexion and utilization of Bayesian analytical techniques. {i.e., knowledge borrowing, updating, augmentation and stratified modeling}, prognostic analytics utilizing huge knowledge and the field experiments, tired selling different context. Eventually, Moral and privacy problems which will emerge from the use of huge knowledge in selling are targeted on.
Pain Text:
Ms. Tejaswini Aala (2020), Various New and Emerging Techniques in Marketing Analytics to Understand Better the Customer Dynamics. Samvakti Journal of Research in Business Management, 1(1) 54 - 62. doi : 10.46402/202009.49.297